COVID-19 Information (updated 5/1/2022)

Motor Accident Compensation

The role of the Personal Compensation Stream in the Motor Accidents jurisdiction is to resolve or determine disputes between the Motor Accidents Insurance Board and any person seeking or in receipt of a benefit payable under the Motor Accidents (Liabilities & Compensation) Act 1973.

The Tasmanian Civil and Administrative Tribunal is an independent statutory body.

Jurisdiction

If the Board has determined:

  • a person is not to be treated as a person within a class of persons to whom scheduled benefits may be paid
  • a person is not to be paid any scheduled benefit
  • the amount of any scheduled benefit to be paid to a person

or the Board:

  • has refused or failed to make a payment of a scheduled benefit (medical account, funeral benefit, death benefit, disability allowance, disability benefit, or counselling service)

then the person aggrieved may refer that matter to the Tribunal. This referral is to be made within 14 days of receiving notice of the Boards decision or such further period as the Tribunal may, upon application, determine.

The Motor Accidents Insurance Board is also entitled to refer to the Tribunal any matter affecting:

  • the right of a person to a scheduled benefit
  • the amount of any scheduled benefit

A referral to the Tribunal must be accompanied by all relevant documents held by the party making the referral.

Motor Accident Compensation referral form (DOCX, 33.5 KB)

The Board is always represented by a lawyer. You may choose to be legally represented. If you do engage a lawyer, please advise the Tribunal so that we can deal directly with them.

Procedure

Once a reference is received by the Tribunal the parties will be obliged to engage in one or more pre-reference conferences which may be held in person or by telephone. The purpose of these pre-reference conferences is to:

  • clarify what the issue is that is before the Tribunal
  • ensure that any necessary investigations or medical examinations are arranged
  • determine the necessary steps for each party to take in order to resolve the claim
  • discuss the claim generally and obtain concessions from the parties as to fact, law or procedure where possible
  • discuss any other matter that may be relevant to achieving a speedy resolution of the reference
  • prepare generally for the conduct of a conciliation conference and, if necessary, a formal hearing

When the parties have concluded the preparation of their case and all relevant medical evidence to be relied upon has been provided to the other party, the case will proceed to a conciliation conference.

The purpose of the conciliation conference is to provide an opportunity for open and "without prejudice" discussion based on all the available information in order to facilitate a resolution of the dispute.

If a case is not resolved at the conciliation conference it will be listed for hearing before the Tribunal. The procedure before the Tribunal follows the format of a civil case heard by a Court. Based upon the evidence given and the application of applicable law, the Tribunal will make a determination of the case and give written reasons for that determination.

General procedures of the Tribunal are set out in the Motor Accidents Compensation Tribunal Regulation 2009.

A person aggrieved by a determination of the Tribunal may appeal to the Supreme Court.

Contact

Phone: 1800 657 500

GPO Box 1311, Hobart  TAS  7001

Email: mac.personalcompensation@tascat.tas.gov.au

Location

38 Barrack Street, Hobart

Updated: 8th November 2021