Conciliation Process

The Tribunal may refer a complaint to conciliation at any stage (see section 94 of the Anti-Discrimination Act 1998). Conciliation enables the parties to decide how the case should be resolved.

Conciliation is

• Conducted by an experienced conciliator appointed by the Tribunal.
• Tailored to suit the needs and requirements of the case.
• Free and confidential.

Nothing said during conciliation would be disclosed against a party's interests if the matter went to Inquiry. The Tribunal would not be made aware of what was said by the parties during the conciliation process. If conciliation is explored but is not successful, then the matter is resolved by Inquiry. Generally speaking, conciliation does not delay the progress of the matter.